Privacy policy and Terms of Use

Privacy Policy – Mentra (a product of Techviz.us)

Introduction: 

Mentra, a product of Techviz.us, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information through our ethically-guided AI platform. By using Mentra, you agree to the terms of this policy.

Information We Collect: 

- Data provided directly by users (e.g., account registration details, prompts, feedback).

- Data collected automatically (e.g., IP address, browser/device info, usage data).

- Data related to AI interactions (e.g., AI responses, symbolic tags, and symbolic memories).

How We Use Your Information: 

- To provide and improve Mentra’s services and personalization through symbolic memory.

- To communicate updates, security alerts, and support messages.

- For analytics and compliance purposes.

- To fulfill legal obligations.

Legal Basis for Processing Personal Data: 

- Consent: for personalization, symbolic memory, and contextual suggestions.

- Contract: to deliver Mentra’s core services.

How We Share Your Information: 

- With third-party processors: OpenAI, Anthropic, Vercel, Render (all under signed DPAs).

- In legal circumstances or business transfers.

International Data Transfers: 

Data may be transferred outside your country (e.g., to the U.S.). We use Standard Contractual Clauses and vendor safeguards.

Data Retention: 

Your data (prompts, responses, symbolic summaries) is retained only as long as necessary. When no longer needed, it is securely deleted or anonymized.

Your Data Rights: 

- Access, rectification, deletion, portability, objection to processing, and consent withdrawal.

Data Security: 

Techviz.us uses TLS encryption, role-based access control, and regular audits to protect your information.

Children’s Privacy: 

Mentra is not intended for children under 13 (or 16 in the EU). We do not knowingly collect data from minors.

Cookies: 

If applicable, cookies are used for essential site functionality. A separate Cookie Policy may be provided.

Changes to This Privacy Policy: 

We may update this policy. We’ll notify users via the app or email.

Contact Us: 

For questions or privacy requests, contact: [email protected]

Plain Language: 

"To provide you with a truly personalized and continuous experience, Mentra creates 'Symbolic Memories.' These are summaries and tags derived from your interactions (like your prompts and the AI’s responses). They allow the AI to offer more helpful suggestions over time, tailored to you."

"When you interact with Mentra, your prompts are securely sent to advanced AI models from our partners, OpenAI (GPT-4o) and Anthropic (Claude Opus). These providers process your requests and return intelligent suggestions. We configure these services to avoid using your data for training whenever possible, and we have contracts that require them to protect your data."

Terms of Use – Mentra/Bibbit (Techviz.us)

Acceptance of Terms: 

By accessing or using Mentra, a product of Techviz.us, you agree to these Terms of Use. If you do not agree, do not use the service.

Service Description: 

Mentra offers personalized, ethically-guided AI suggestions using symbolic memory to enhance your experience.

User Accounts: 

You are responsible for the security and accuracy of your account information. Do not share your credentials.

Acceptable Use: 

You may not:

- Submit harmful, illegal, or infringing content.

- Attempt to disrupt the service or reverse-engineer it beyond permitted scope.

Intellectual Property: 

All content and technology behind Mentra belongs to Techviz.us. 

You retain rights to your prompts but grant Mentra a license to process and return responses.

AI-Generated Content: 

Mentra provides AI-generated responses that may contain inaccuracies or biases. They are for informational purposes only and should not be solely relied upon for legal, medical, or financial decisions.

Limitation of Liability: 

Techviz.us is not liable for damages resulting from use or misuse of Mentra.

Indemnity: 

You agree to hold Techviz.us harmless from any misuse of the service.

Termination: 

Techviz.us may suspend or terminate accounts for violations. You may cancel your account at any time.

Jurisdiction: 

These terms are governed by the laws of the State of California.

Changes to Terms: 

Techviz.us may update these terms at any time. Continued use implies acceptance of the revised terms.

AI Disclaimer (Plain Language): 

"Mentra’s AI agents strive to offer helpful and ethically-guided suggestions. However, the output may sometimes be inaccurate, incomplete, or biased. You are responsible for verifying the information and for decisions made based on it."